Questions
Ask it before the big day.
How far ahead to book, what holds a date, how the payments run, what happens if you cancel or a typhoon comes, and how your guests answer. Search, or pick a topic.
- 12
- answers
- 4
- topics
12 questions
How far ahead should we book?
Weddings: eight to twelve months, especially for December, February and the summer months. Debuts and corporate parties: three to five months. Christenings and birthdays: six to ten weeks.
Topic: BOOKING
Can we hold a date before paying?
Yes. After the ocular we hold your date for seven days while you decide. The reservation fee books it for good.
Topic: BOOKING
What does the reservation fee cover?
It books your date and your coordination team and is deducted from the contract price. It is non-refundable once paid, as the contract says.
Topic: PAYMENT
How do we pay the balance?
In monthly installments after the reservation, with the full balance due 21 days before the event. GCash, bank transfer, cheque or cash at the office — every payment gets an official receipt.
Topic: PAYMENT
Our company withholds tax. Is that fine?
Yes. We accept payments net of the 2% creditable withholding tax; please send the BIR Form 2307 for each payment so we can close your account.
Topic: PAYMENT
Can we bring our own suppliers?
Of course. We coordinate any supplier you book; we only ask for their contact person and call time a month before.
Topic: DAY
How many coordinators come on the day?
Three to eight, depending on the package and the guest count — a lead coordinator who runs the program, assistants for the entourage, the suppliers and the guests.
Topic: DAY
What if it rains on our garden wedding?
Every garden venue we work with has a rain plan. We call the switch by early afternoon so the stylists set up once.
Topic: DAY
What happens if we have to cancel?
Our cancellation policy is printed in full on the contract. The refund is computed by how many days before the event you cancel; we show you the computation before anything is signed.
Topic: POLICY
What if a typhoon hits on the day?
Under the force-majeure clause we move your event once at no fee within 12 months of the original date, or refund what you paid less the supplier costs already incurred.
Topic: POLICY
Can our guests RSVP online?
Yes. Each guest gets a personal RSVP link; you see the answers, meal choices and the seating chart in your client portal.
Topic: BOOKING
Do you cover events outside Metro Manila and Cebu?
Yes — Tagaytay, Antipolo, Batangas, Bohol and Mactan are regular for us. Travel and accommodation for the team are quoted separately.
Topic: BOOKING