Terms and cancellation
In writing, never blank.
What holds your date, when payments fall, what a cancellation or a typhoon changes. Every figure is printed before anyone signs.
- 7 days
- free hold
- 21 days
- to full payment
- 12 months
- to rebook
Last updated 11 November 2026. These are Marquee Events & Coordination’s standard terms. Your contract prints the terms that apply to your event; where it differs from this page, the contract governs.
1. Inquiries, holds and quotations
- A price on this website or in the builder is a starting price. The quotation after the ocular is the offer, valid for the days it states.
- An inquiry may hold a date for 7 days, free. The hold ends by itself unless the reservation fee is paid.
- We take at most 2 events on one date, and a coordinator never leads two events on the same day.
2. The contract and the reservation fee
- The accepted quotation is frozen into the contract: the inclusions, the total price, the payment schedule and the cancellation policy, printed in full and signed by both of us.
- The reservation fee books the date. Because it pays for turning other clients away from that date, it is not refundable once the contract is signed, except when we cancel.
- A change after signing is an amendment: its own document with the change, the price difference and the new schedule, signed by both. The signed contract is never edited.
3. Payments
- Installments fall on the dates in the contract; the full balance is due 21 days before the event.
- A payment is applied to the oldest amount due first. Every payment gets a receipt carrying our BIR-registered invoice number.
- Pay by GCash, bank transfer, cash at the office or post-dated checks. A payment reported in the portal counts once we have matched it.
- A company client that withholds tax hands us BIR Form 2307; the amount withheld does not count against the balance.
4. Cancellation
By you
Counted from the event date to the day we receive your written notice:
| When you cancel | What is refunded |
|---|---|
| More than 180 days before the event | Installments refunded, less the work already done and supplier costs already paid |
| 180 to 60 days before | Half of the installments refunded |
| Less than 60 days before | No refund |
The reservation fee is not refunded in any tier. The cancellation is its own document: every figure is computed from your payments and printed before you sign it.
By us
If we cancel for any reason that is not force majeure, everything you paid is refunded in full, the reservation fee included, within 30 days.
Force majeure
If a typhoon, flood, earthquake, a government order or another event neither of us could foresee or prevent stops the event, you may choose: rebook within 12 months at no fee, keeping what you paid as payment for the new date; or a refund less the supplier costs already incurred, each one shown.
5. On the day
- The run-of-show is agreed a week before. Overtime past the contracted hours is charged at the rate in the contract.
- Outdoor events have a rain plan agreed at the ocular.
- Guests and suppliers you bring yourself follow the venue’s rules and the coordinator’s call times.
6. Law and disputes
These terms follow the Civil Code of the Philippines and the Consumer Act (RA 7394). We first try to settle any disagreement directly; you may also bring a complaint to the Department of Trade and Industry.
7. This website
This site is a live demo of Marquee, an event planner system by Tekhx. The company, packages, prices, events, suppliers and reviews are made up to show how the system works; nothing here is an offer, and no event is booked through it. The privacy notice explains what the forms keep.